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![Staying Out of the Monetary Minefield of Today's Litigation Landscape]()
Staying Out of the Monetary Minefield of Today's Litigation Landscape
Massive jury awards have elevated litigation to the level of strategic risk for insurance carriers. What’s behind this trend?
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![Now is the Time for Companies to Strengthen their Approach to ESG and Sustainability]()
Now is the Time for Companies to Strengthen their Approach to ESG and Sustainability
Environmental, social and governance (ESG) criteria have become a focal point for companies, especially as COVID-19 highlights the importance of overlooked social factors. Fortunately, there are steps organizations can take to enhance ESG and sustainability performance while demonstrating how they put their values to work.
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![The Apparel Industry: Tailored for a New Era]()
The Apparel Industry: Tailored for a New Era
How is shopping behavior expected to change in the post-pandemic world? An FTI Consulting survey of 1,000 consumers provides insights for the apparel industry.
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![Spreading Facts During a Pandemic]()
Spreading Facts During a Pandemic
New research coming out of New York may help pave the way for policymakers looking for fact-based guidance on how to re-open the U.S. economy.
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![COVID-19 CARES Act: Beware the Risk of Fraud in Small Business Loans]()
COVID-19 CARES Act: Beware the Risk of Fraud in Small Business Loans
The federal relief program for small businesses is beneficial but, as in other times of crisis, also attracts an unsavory element. Here’s how financial services can prevent, detect and respond to fraud when preparing to distribute funds.
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![7 Industry Trends From 2019 Impacting Financial Crime Compliance in 2020 (Pt. 2)]()
7 Industry Trends From 2019 Impacting Financial Crime Compliance in 2020 (Pt. 2)
From aggressive use of sanctions employed as a foreign policy tool to shifting attention to entities outside the banking sector, several developments observed last year continue to shape the financial crime compliance landscape in 2020. Here, in the second of two articles, are important trends that compliance professionals can expect.
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![7 Industry Trends From 2019 Impacting Financial Crime Compliance in 2020 (Pt. 1)]()
7 Industry Trends From 2019 Impacting Financial Crime Compliance in 2020 (Pt. 1)
From new regulations to record-breaking fines, several developments from last year's financial crime compliance landscape are changing the way business gets done in 2020. Here, in part 1 of a 2-part series, we look at what compliance professionals should know and how they can respond.
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![COVID-19: Effective Internal Comms in Unprecedented Times]()
COVID-19: Effective Internal Comms in Unprecedented Times
Forget business as usual. Organizations must ramp up and maintain transparency during this time of crisis to reassure their employees.
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![Retailers in Transformation: Are You Ready?]()
Retailers in Transformation: Are You Ready?
Operating in the status quo is a death blow for retailers. To survive, companies need to evolve. Here are a few steps they can take to drive a successful transformation.
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![Top 10 ESG Trends for the New Decade]()
Top 10 ESG Trends for the New Decade
What are the megatrends related to environmental, social, and governance (“ESG”) that will shape the corporate governance ecosystem and its key participants throughout the 2020s?
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![5 Steps Critical Access Hospitals Can Take to Save on Orphan Drugs]()
5 Steps Critical Access Hospitals Can Take to Save on Orphan Drugs
Drugs used to treat rare diseases fall outside a federal program that helps rural hospitals afford them. But with the right approach, their pharmacy departments can potentially acquire these specialized pharmaceuticals at a discount from the manufacturers.
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![Open This Tech Toolbox and Bring Your Business Up to Full Speed]()
Open This Tech Toolbox and Bring Your Business Up to Full Speed
A well-defined FP&A technology infrastructure is key to improving business performance.
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![Managing Export Controls and Sanctions: It's About Who You Know and What You Know]()
Managing Export Controls and Sanctions: It's About Who You Know and What You Know
A patchwork of domestic and international regulations has grown trickier to navigate over the past few years. Even the most mindful companies can stumble.
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![Survey: CFOs Are Delivering Greater Performances in Three Critical Areas]()
Survey: CFOs Are Delivering Greater Performances in Three Critical Areas
Today’s corporate finance leaders deliver enterprise-wide value beyond finance. A new survey reveals ways they can improve operations, technology and talent.
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![Robotic Process Automation: How to Successfully Stand up a Digital Workforce]()
Robotic Process Automation: How to Successfully Stand up a Digital Workforce
With a recent surge in adoption of Robotic Process Automation (RPA), many mid-size companies are asking how they can get in on the action. Here’s what they’ll need to successfully implement this back-office transformation accelerator.
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![A Menu of Possibilities for Grocery in the Digital Age]()
A Menu of Possibilities for Grocery in the Digital Age
What American food retailers can learn from China’s push to integrate e-commerce mobile technology into existing brick-and-mortar
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![How to Maximize Transaction Value When Divesting Part of Your Business]()
How to Maximize Transaction Value When Divesting Part of Your Business
The key is to implement a four-part framework that minimizes “value leakage” before going into the deal
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![Think You Know Who's Most Impacted by Gender Issues in Your Workplace?]()
Think You Know Who's Most Impacted by Gender Issues in Your Workplace?
Awareness of the #MeToo movement has grown so great recently that you might assume your workplace has become immune from potential issues. Check your perceptions with this quick quiz based on FTI Consulting’s #MeToo at Work survey. (Note: this is the second of two FTI Journal articles based on the survey.)
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![Is Latin America Ready to Binge?]()
Is Latin America Ready to Binge?
Video consumption and streaming platforms are on the rise in the region. Tapping into the market now is key to reaping rewards tomorrow
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![Is Your Organization Constantly Catching Fire?]()
Is Your Organization Constantly Catching Fire?
Energy firms can keep small problems from turning into major process issues by transforming into a High Reliability Organization.
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![Despite Tariffs, Chinese Manufacturing Still the Most Cost-Effective Choice for U.S. Importers]()
Despite Tariffs, Chinese Manufacturing Still the Most Cost-Effective Choice for U.S. Importers
Here's what businesses need to consider when dealing with the uncertain environment.
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![Insider's Take: The Big Secret to Low-Cost Sourcing in China]()
Insider's Take: The Big Secret to Low-Cost Sourcing in China
U.S. brands looking to access China’s manufacturing base to produce global exports have many decisions to make. This one consideration can make all the difference.
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![Cannabis in Canada: 7 Factors to Know When Considering Where to Invest in the New Market]()
Cannabis in Canada: 7 Factors to Know When Considering Where to Invest in the New Market
Determining the value of a business in an evolving market is always tricky. When that market has only recently been legalized? Even trickier. But it can be done.
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![The Secret to a Meaningful Meeting? Make it Worth Everyone’s Time]()
The Secret to a Meaningful Meeting? Make it Worth Everyone’s Time
Poorly organized meetings are costly — to attendees’ time and a company’s bottom line. Here are the three crucial phases of a meeting that organizers and attendees can manage to boost productivity.
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![7 Keys to Making Smart Deals in Today’s Pharma and Biotech Industries]()
7 Keys to Making Smart Deals in Today’s Pharma and Biotech Industries
Personal insights from pharma and biotech executives on unlocking value, protecting IP, and growing business in a climate of M&As.
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![A Window of Opportunity Opens for Corporations in Latin America to Speak Up]()
A Window of Opportunity Opens for Corporations in Latin America to Speak Up
Major elections offer a unique moment in time to start advocating for the freedom to operate.
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![Is Your Business in Need of a Front-End Alignment?]()
Is Your Business in Need of a Front-End Alignment?
Five ways to coordinate your customer-centric teams for greater efficiency and improved outcomes.
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![Getting a Grip on the Push and Pull of Change Communications]()
Getting a Grip on the Push and Pull of Change Communications
Identifying the true influencers in your organization and activating them is key to making sustainable changes.
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![Healthcare Heating Up: Investors Bullish on Deals in 2018]()
Healthcare Heating Up: Investors Bullish on Deals in 2018
The new corporate tax rate and other trends are sparking fresh interest in the healthcare market.
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![Wargaming for M&A Integration Leaders]()
Wargaming for M&A Integration Leaders
How finance leaders can apply muscle to improve profitability and decision making within their organizations.
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![Understanding Profitable Sales Growth Gets a Little Easier with Price/Volume/Mix Analysis]()
Understanding Profitable Sales Growth Gets a Little Easier with Price/Volume/Mix Analysis
A simpler solution for analyzing how to grow revenue and profitability and the importance of product mix.
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![The Opioid Epidemic and the Private Sector: Challenges and Solutions]()
The Opioid Epidemic and the Private Sector: Challenges and Solutions
What will it take to counter the nation’s fastest-growing public health threat? This timely Q&A with a leading drug treatment expert reveals best practices to act on right away.
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![A New Decade Dawns Bright for Multigenerational Estate Planning]()
A New Decade Dawns Bright for Multigenerational Estate Planning
With the economy recovered, privately-held companies and family firms with significant holdings should consider taking advantage of historic low interest rates now before the window of opportunity closes.
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![If You Don’t Want to Blow Up Your Healthcare Deal...]()
If You Don’t Want to Blow Up Your Healthcare Deal...
You’re deep into a healthcare acquisition when you suddenly discover their revenue looks off. Way off. Now what do you do?
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![Is Your Company Prepared for a Pandemic?]()
Is Your Company Prepared for a Pandemic?
It’s easy to dismiss a potential health pandemic as a major risk to your company’s bottom line, not to mention the lives of your employees. Big mistake.
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![Automotive Aftermarket: Disrupting the Future]()
Automotive Aftermarket: Disrupting the Future
Technology and third-party services offer new and profitable revenue streams for the industry. But success depends on agility, innovation—and especially — collaborative strategies.
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![5 Steps for Weathering a Media Storm During a Corporate Crisis]()
5 Steps for Weathering a Media Storm During a Corporate Crisis
With the public wielding so much social media power, CEOs must be strategic — and consistent — in their response to a corporate crisis. Here’s how to do it.
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![Digging Out of Trouble in a Cross-Border Deal?]()
Digging Out of Trouble in a Cross-Border Deal?
How an Australian mining company’s swift action to resolve a financial crisis at its Latin American subsidiary saved the local business — and pleased investors.
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![Re-imagining Employer Healthcare: Transforming Benefits into a Competitive Advantage]()
Re-imagining Employer Healthcare: Transforming Benefits into a Competitive Advantage
How “Self-funding” employer healthcare plans turn benefits into a competitive advantage for companies.
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![Get Well Soon, Healthcare Providers]()
Get Well Soon, Healthcare Providers
A wave of bankruptcies among stand-alone healthcare providers seems just around the corner. Here’s what distressed firms can do right now to get healthy.
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![Trump’s First 100 Days: What's]()
Trump’s First 100 Days: What's "The Deal?"
How understanding the art of the deal can help you predict, prepare and succeed when Trump turns his attention to your policy priorities.
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![Prescription for a Successful Healthcare Rollup]()
Prescription for a Successful Healthcare Rollup
Private equity investors are buying up physician practices and other fragmented segments of the healthcare market and rolling them into single entities ripe for sale. Here’s what buyers and sellers need to know.
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![The Rise of the Transformation Officer]()
The Rise of the Transformation Officer
Corporations across the planet are increasingly turning to a Transformation Officer to preserve and promote business value in times of trouble.
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![Roadmap to the Winners and Losers in the Auto Industry Under Trump]()
Roadmap to the Winners and Losers in the Auto Industry Under Trump
From NAFTA to EPA regulations to tax reform, the wide variety of policy reforms raised by President Trump may have significant impact on the global auto industry across all sectors.
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![4 Things Japan Needs to Do to Improve its Business Climate]()
4 Things Japan Needs to Do to Improve its Business Climate
Japan’s recent corporate governance reforms, intended to help stimulate business, might need some reform themselves.
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![To Do List for a New CEO]()
To Do List for a New CEO
An FTI Consulting survey on CEO transitions reveals the key strategic milestones to success for an incoming C-Suite leader at the top.
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![The Six Ground Rules for Successfully Navigating Any Corporate Crisis]()
The Six Ground Rules for Successfully Navigating Any Corporate Crisis
No matter the size or scope, expected or unexpected, managers can apply the same principles across the board when planning for, and dealing with, a crisis scenario.
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![Global Survey: Politics as Unusual for Institutional Investors]()
Global Survey: Politics as Unusual for Institutional Investors
An FTI Consulting survey of institutional investors shows concern about political disruption on the ability of companies they invest in to manage crises.
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![Survey of 500 Senior Executives Reveals the Corporate Crises Concerns Keeping Them Up at Night]()
Survey of 500 Senior Executives Reveals the Corporate Crises Concerns Keeping Them Up at Night
Results from The Economist Intelligence Unit’s global survey on corporate crises in 2016 sponsored by FTI shows risks looming larger in coming years.
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![Wait and See: Investors Yearning to Break Out on Healthcare Deals in 2017]()
Wait and See: Investors Yearning to Break Out on Healthcare Deals in 2017
As evidenced at the 2017 JP Morgan Healthcare Conference, a number of uncertainties in the healthcare market are keeping investment dollars tight and point toward a major correction.
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![Reorganize Now or Liquidate Later?]()
Reorganize Now or Liquidate Later?
Why are so many chapter 11 retailers squeezed into liquidation?
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![Whose Mandate is it Anyway?]()
Whose Mandate is it Anyway?
What do Americans expect in the first 100 days of a Donald Trump administration? An FTI survey of 2016 voters provides insightful, if not surprising, results.
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![Getting Corporate Communications Up to Speed in the Snapchat Era]()
Getting Corporate Communications Up to Speed in the Snapchat Era
More and more companies are utilizing the vast array of social media networks to get their messages out to the public. So why is Corporate Communications so skittish about hopping on the bandwagon?
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![Preparing for Takeoff: What TV Ad Sellers Can Learn from the Airline Industry]()
Preparing for Takeoff: What TV Ad Sellers Can Learn from the Airline Industry
The airlines have developed a sophisticated approach for maximizing the value of ticket pricing. The same approach can work for a TV ad industry combatting falling ad rates and viewership. Here’s how it’s done.
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![10 Moves Your Company Should Make Now to Ward Off Shareholder Activists]()
10 Moves Your Company Should Make Now to Ward Off Shareholder Activists
The term “shareholder activism” evokes the image of a white knight. But in the 1980s, activists were called “corporate raiders,” a term that evokes a much different image. As the perception of activists has changed over the years, so has the means for dealing with them.
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![China M&As Eye Western Tech: Tense Times Follow]()
China M&As Eye Western Tech: Tense Times Follow
Chinese companies are trying to scoop up Western tech companies in M&A mega deals, with big rewards for all. But suspicions on both sides continue to scuttle some of the deals. Here’s why.
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![Memo to a CEO Considering Social Activism]()
Memo to a CEO Considering Social Activism
Today’s public expects CEOs to take a stand on national policy issues. In this open letter, FTI’s CEO of Strategic Communications offers expert advice to a CEO preparing to speak out for the first time.
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![Five Key Takeaways from a Banner Year in Proxy Fights]()
Five Key Takeaways from a Banner Year in Proxy Fights
Driven by a recent history of success, the number of winning proxy fights in 2016 again topped the 50% mark.
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![How to Get the Best Bounce for Your Buck When Starting Up a Business in Asia]()
How to Get the Best Bounce for Your Buck When Starting Up a Business in Asia
When Senior Managing Director Michael McCreadie wanted to open a trampoline fitness center in Asia he discovered all sorts of cultural roadblocks. It took a ton of patience and a sense of humor to get the job done. Here are his hard-won lessons.
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![Retail Executives Go on a Shopping Spree for Solutions]()
Retail Executives Go on a Shopping Spree for Solutions
A bespoke playbook for success in the retail industry? Our exclusive FTI survey of 100 C-Suite retail executives reveals their individual concerns and strategies for battling back in a troubled industry.
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![Online, Offline or Both, Shoppers Call the Shots 24/7]()
Online, Offline or Both, Shoppers Call the Shots 24/7
No matter what you call the new kind of shopping—e-tailing, omnichannel, unified retail, O2O—consumers hold the power and are bending retail to their will. Adapting to that new reality is key to surviving and thriving. Here’s what to know.
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![Keeping the Peace in the Cloud]()
Keeping the Peace in the Cloud
When a software provider switches to a cloud-based Software as a Service (SaaS) model, turf battles can boil over among internal teams. Here’s what managers can do to cut them off and maintain profitability.
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![Before the Whistle Blows: Creating a Speak-up Culture at Work]()
Before the Whistle Blows: Creating a Speak-up Culture at Work
Creating an environment in which employees feel empowered to speak up when they suspect wrongdoing starts at the top. It involves clear communications and creative thinking.
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![Culture is King: Five Steps Managers Must Take to Drive Lasting Change within the Banking Industry]()
Culture is King: Five Steps Managers Must Take to Drive Lasting Change within the Banking Industry
Financial services professionals are swamped by regulation after regulation in the effort to avoid the next big scandal. But good compliance processes can only take you so far in the highly scrutinized banking sector. A focus on corporate culture is the secret sauce to creating real change. How can you alter a company from the inside out?
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![From Change Weary to Change Ready]()
From Change Weary to Change Ready
The anxious tenor of recent conversations among the leaders and staff at a large, global technology company is not unusual.
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![Biotech and Big Pharma: Keys to a Successful M&A]()
Biotech and Big Pharma: Keys to a Successful M&A
Despite the recent (and largely negative) press around high drug prices, concerns about the possibility of a biotech bubble that could one day (soon?) burst and the autumn 2015 selloff in the health sector that some called the worst in the past four years ...
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![Britain & India: Old and Future Friends]()
Britain & India: Old and Future Friends
Following his landslide victory in May 2014, newly elected Indian Prime Minister Narendra Modi visited the United States the following September. He packed New York City’s Madison Square Garden.
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![The Adoption Curve: How Professors Learn About Change]()
The Adoption Curve: How Professors Learn About Change
The study of why and how people adopt new ways of doing things goes back decades. Innovation and marketing experts like Everett M. Rogers and Geoffrey A. Moore made "early adopters" and "laggards" familiar terms to describe those who do or do not embrace the new.
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![Geomarket Risk Management]()
Geomarket Risk Management
For many large corporations, forays into foreign markets have delivered mixed results. Gains in developing economies have been subpar even in periods of remarkable growth. Today, even those returns increasingly are threatened by heightened geopolitical risk, protective nationalistic economies and constrained capital markets.
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![Negotiating Strategies for Women on Their Way to the Top]()
Negotiating Strategies for Women on Their Way to the Top
Carol Frohlinger is the founder of Negotiating Women, a consulting firm dedicated to educating women on how to rise to leadership positions and to advising organizations that wish to recruit, retain and advance talented women
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![Getting Smarter About Corporate Intelligence]()
Getting Smarter About Corporate Intelligence
In the public imagination, corporate intelligence gathering occupies a shadowy realm where business detectives use any method they can to dig up critical information. These methods, people believe, include honey traps, wiretapping phones and hacking into computer networks — whatever it takes to ferret out the secrets the detective’s client can use to gain a competitive advantage.
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![How Big Data and Analytics Are Disrupting the Financial Sector]()
How Big Data and Analytics Are Disrupting the Financial Sector
Executives at a European financial services firm had a clear vision. The company would create a data analytics application for all the markets it served. The company would collect data...
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![Investor Activism: IR’s New Rules of Engagement]()
Investor Activism: IR’s New Rules of Engagement
The shareholder activism landscape has changed dramatically over the last few years. Activist hedge funds today manage roughly $100 billion, almost three times as much as they managed just five years ago.
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![Internal Investigations: Revealing The Core Of Corruption]()
Internal Investigations: Revealing The Core Of Corruption
An internal investigation of fraud, bribery and other types of malfeasance often is difficult to conduct and can be disruptive to business operations.
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![Killing the Rate Card]()
Killing the Rate Card
FTI Consulting is frequently called in by companies to help improve revenues and profits. In the media and entertainment industry, boosting revenues typically involves enhancing ad sales performance.
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![Allstate Gives Voice to Middle Class Economic Concerns]()
Allstate Gives Voice to Middle Class Economic Concerns
In 2009, Allstate, the United States’ largest publicly held personal lines insurer, saw that the confidence of America’s middle class – its core customer base – in its government and economic institutions was eroding.
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![Game Of Shadows]()
Game Of Shadows
Public relations (PR) has an evil twin: dark public relations (DPR), sometimes also referred to as black PR. It involves the unethical damaging of a client’s reputation or corporate identity; that is, it’s about getting the bad word out — and creating that bad word out of lies and falsehoods if need be.
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![Drilling For A Social Media Strategy]()
Drilling For A Social Media Strategy
Long disparaged as a forum for sharing silly videos and endless opining, social media channels like Twitter and Facebook are becoming increasingly important to energy company bottom lines.
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![True Grit: What Every Woman Needs to Succeed]()
True Grit: What Every Woman Needs to Succeed
Michele Coleman Mayes speaks with FTI Consulting Managing Director Dawn Hall and Senior Director Dana Hayes about confidence, self-doubt, mentoring, career trajectories and the challenges women face when reaching for the corporate brass ring.
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![Managing Cyber Risk: Job #1 for Directors and General Counsel]()
Managing Cyber Risk: Job #1 for Directors and General Counsel
The results of the FTI Consulting 2014 Law in the Boardroom Study, conducted with NYSE Governance Services, publisher of Corporate Board Member magazine.
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![When Is a Payment a Bribe?]()
When Is a Payment a Bribe?
A recent panel hosted by Corporate Board Member and FTI Consulting took a deep dive beneath the turbulent seas of global regulatory compliance and asked what a good compliance program really looks like for businesses, large and small, operating in a variety of jurisdictions.
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![INSIDE THE BUSIEST PATENT COURT IN AMERICA]()
INSIDE THE BUSIEST PATENT COURT IN AMERICA
More than 1,700 patent infringement cases were filed in the Eastern District of Texas in 2013. That’s more than in any other district in the United States.
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![Social Media Power Users and Why They Matter]()
Social Media Power Users and Why They Matter
Although social media has become a pervasive means of communication, businesses struggle to tie their social media efforts to demonstrable business results.
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![BANKS IN THE CROSSHAIRS]()
BANKS IN THE CROSSHAIRS
It’s monumentally difficult for banks to ensure that they’re not being used by money launderers, terrorists, and other assorted bad guys. But governments increasingly are asking them to do just that, and punishing them severely when they fail. How can banks track customers and regulate transactions more effectively and cost-efficiently?
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![Is “Business Ethics” an Oxymoron?]()
Is “Business Ethics” an Oxymoron?
Scandals. Fines. Show trials. These days, just doing business can appear almost criminal. While government-imposed regulation can soothe the public’s ire, it can also create burdensome costs and competitive disadvantages. To survive, businesses must perform reputational due diligence and create self-policing organizational cultures.
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![The Affordable Care Act and Beyond: Winners and Losers in the New Era of Healthcare]()
The Affordable Care Act and Beyond: Winners and Losers in the New Era of Healthcare
Bruised, bloodied but still standing, the Affordable Care Act (ACA) is moving forward, bringing the most sweeping changes to the American healthcare system since the establishment of Medicare and Medicaid in 1965.
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![When Your Taxes Are Everybody's Business]()
When Your Taxes Are Everybody's Business
For a long time, when enterprises thought of taxes, it primarily was in terms of determining, paying and limiting them. Questioned about tax policies, the typical corporate response has been to say that the organization is complying with the law and is fulfilling its responsibilities to its shareholders.
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![Not Your Father's Proxy Fight]()
Not Your Father's Proxy Fight
In the energy and industrial sectors, activist funds are having more success re-making boards and influencing corporate strategies than ever before. Size is no defense; performance is no defense. The only real defense is a response plan that assumes your company eventually will become a target.
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![Angels in the Analytics]()
Angels in the Analytics
Boston Medical Center was the city’s largest safety-net provider. But with healthcare insurance reform, state funding dried up, and hospital revenue was in free-fall. Here’s how it turned a 2010 operating loss of $34 million into a $2.5 million gain in two years by deploying advanced analytics to inform decision-making at all levels.
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![Ye Olde Supermarket]()
Ye Olde Supermarket
There are new combatants entering the already crowded food retailing market every day, and conventional supermarkets of yore keep taking it on the chin. Can the traditional supermarkets of our youths ever again be what they once were to shoppers? It’s not going to be easy.
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![Blueprint for Innovation]()
Blueprint for Innovation
Our survey of 500 London-based firms reveals both the current barriers to innovation and the future keys for creating a sustainable innovative culture.
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![Population Health Management to the Rescue]()
Population Health Management to the Rescue
Late last year, a large U.S. regional health plan faced one of its toughest challenges in decades.
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![Rx for Transformation]()
Rx for Transformation
Strategies and tactics to succeed in the turbulent U.S. healthcare market
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![Empower Your IRO]()
Empower Your IRO
The risk of losing touch with investors increases with business and market complexity. In this environment, the role of investor relations (IR) needs to be strategic.
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![The Big Steal]()
The Big Steal
In a recent White House speech, U.S. Attorney General Eric Holder quoted a security professional who quipped that "there are only two categories of companies affected by trade secret theft: those that know they’ve been compromised, and those that don’t."
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![In Any Event]()
In Any Event
The hurricane is not the risk. The risk is that the hurricane will disrupt your business. There’s not much you can do about the hurricane; there’s a lot you can do to make sure your business can recover.
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![A New War Plan for Defense Contractors]()
A New War Plan for Defense Contractors
With the Iraq war over and the Afghanistan conflict in its final stages, relentless pressure on government spending is creating a very different terrain for defense contractors selling to the U.S. military. If they expect to thrive in the “new normal,” contractors need to assess their situations and develop different competitive approaches and defenses.
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![Nowhere to Hide]()
Nowhere to Hide
With the U.S. government cracking down on Medicare fraud, self-screening offers a smart way for healthcare providers to assess and reduce their risks.
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![Stronger Economy Brings New Worries: Managing Legal Risks in 2013]()
Stronger Economy Brings New Worries: Managing Legal Risks in 2013
The results of the FTI Consulting 2013 Law and the Boardroom Study, conducted with Corporate Board Member magazine.
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![Overcoming Foreign Direct Investment’s Political Hurdles]()
Overcoming Foreign Direct Investment’s Political Hurdles
In 2012, the Canadian government approved a controversial merger and acquisition deal that many expected legislators would reject.
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![Better Healthcare Through Clinical Integration]()
Better Healthcare Through Clinical Integration
A Discussion with Singing River Health System Facilitated by Phil Polakoff, M.D., FTI Consulting Chief Medical Executive
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![Start Me Up]()
Start Me Up
Challenges to the U.S. patent system, judicial activism, and the need for litigation reform — A discussion with Chief Judge Rader of the United States Court of Appeals for the Federal Circuit.
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![Corporate Anonymity]()
Corporate Anonymity
Who really owns that business? The pros and cons of concealed company ownership.
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![The Legal Risks That Keep Directors and General Counsels Awake]()
The Legal Risks That Keep Directors and General Counsels Awake
Find out what board members are concerned about when it comes to handling cyber risk, FCPA compliance, executive compensation and more. View highlights from the FTI Consulting/Corporate Board Member Magazine study.
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![A Communications Strategy for Volatile Times]()
A Communications Strategy for Volatile Times
In today’s uncertain environment, companies need a sound understanding of what their stakeholders think.
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Staying Out of the Monetary Minefield of Today's Litigation Landscape
Aug 2020
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Massive jury awards have elevated litigation to the level of strategic risk for insurance carriers. What’s behind this trend?
Now is the Time for Companies to Strengthen their Approach to ESG and Sustainability
Jul 2020
Environmental, social and governance (ESG) criteria have become a focal point for companies, especially as COVID-19 highlights the importance of overlooked social factors. Fortunately, there are steps organizations can take to enhance ESG and sustainability performance while demonstrating how they put their values to work.
The Apparel Industry: Tailored for a New Era
Jul 2020
How is shopping behavior expected to change in the post-pandemic world? An FTI Consulting survey of 1,000 consumers provides insights for the apparel industry.
Spreading Facts During a Pandemic
Jul 2020
New research coming out of New York may help pave the way for policymakers looking for fact-based guidance on how to re-open the U.S. economy.
COVID-19 CARES Act: Beware the Risk of Fraud in Small Business Loans
May 2020
The federal relief program for small businesses is beneficial but, as in other times of crisis, also attracts an unsavory element. Here’s how financial services can prevent, detect and respond to fraud when preparing to distribute funds.
7 Industry Trends From 2019 Impacting Financial Crime Compliance in 2020 (Pt. 2)
Mar 2020
From aggressive use of sanctions employed as a foreign policy tool to shifting attention to entities outside the banking sector, several developments observed last year continue to shape the financial crime compliance landscape in 2020. Here, in the second of two articles, are important trends that compliance professionals can expect.
7 Industry Trends From 2019 Impacting Financial Crime Compliance in 2020 (Pt. 1)
Mar 2020
From new regulations to record-breaking fines, several developments from last year's financial crime compliance landscape are changing the way business gets done in 2020. Here, in part 1 of a 2-part series, we look at what compliance professionals should know and how they can respond.
COVID-19: Effective Internal Comms in Unprecedented Times
Mar 2020
Forget business as usual. Organizations must ramp up and maintain transparency during this time of crisis to reassure their employees.
Retailers in Transformation: Are You Ready?
Feb 2020
Operating in the status quo is a death blow for retailers. To survive, companies need to evolve. Here are a few steps they can take to drive a successful transformation.
Top 10 ESG Trends for the New Decade
Feb 2020
What are the megatrends related to environmental, social, and governance (“ESG”) that will shape the corporate governance ecosystem and its key participants throughout the 2020s?
5 Steps Critical Access Hospitals Can Take to Save on Orphan Drugs
Nov 2019
Drugs used to treat rare diseases fall outside a federal program that helps rural hospitals afford them. But with the right approach, their pharmacy departments can potentially acquire these specialized pharmaceuticals at a discount from the manufacturers.
Open This Tech Toolbox and Bring Your Business Up to Full Speed
Nov 2019
A well-defined FP&A technology infrastructure is key to improving business performance.
Managing Export Controls and Sanctions: It's About Who You Know and What You Know
Nov 2019
A patchwork of domestic and international regulations has grown trickier to navigate over the past few years. Even the most mindful companies can stumble.
Survey: CFOs Are Delivering Greater Performances in Three Critical Areas
Sep 2019
Today’s corporate finance leaders deliver enterprise-wide value beyond finance. A new survey reveals ways they can improve operations, technology and talent.
Robotic Process Automation: How to Successfully Stand up a Digital Workforce
Oct 2019
With a recent surge in adoption of Robotic Process Automation (RPA), many mid-size companies are asking how they can get in on the action. Here’s what they’ll need to successfully implement this back-office transformation accelerator.
A Menu of Possibilities for Grocery in the Digital Age
Sep 2019
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What American food retailers can learn from China’s push to integrate e-commerce mobile technology into existing brick-and-mortar
How to Maximize Transaction Value When Divesting Part of Your Business
Aug 2019
The key is to implement a four-part framework that minimizes “value leakage” before going into the deal
Think You Know Who's Most Impacted by Gender Issues in Your Workplace?
Aug 2019
Awareness of the #MeToo movement has grown so great recently that you might assume your workplace has become immune from potential issues. Check your perceptions with this quick quiz based on FTI Consulting’s #MeToo at Work survey. (Note: this is the second of two FTI Journal articles based on the survey.)
Is Latin America Ready to Binge?
Aug 2019
Video consumption and streaming platforms are on the rise in the region. Tapping into the market now is key to reaping rewards tomorrow
Is Your Organization Constantly Catching Fire?
Jun 2019
Energy firms can keep small problems from turning into major process issues by transforming into a High Reliability Organization.
Despite Tariffs, Chinese Manufacturing Still the Most Cost-Effective Choice for U.S. Importers
Jun 2019
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Here's what businesses need to consider when dealing with the uncertain environment.
Insider's Take: The Big Secret to Low-Cost Sourcing in China
May 2019
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U.S. brands looking to access China’s manufacturing base to produce global exports have many decisions to make. This one consideration can make all the difference.
Cannabis in Canada: 7 Factors to Know When Considering Where to Invest in the New Market
May 2019
Determining the value of a business in an evolving market is always tricky. When that market has only recently been legalized? Even trickier. But it can be done.
The Secret to a Meaningful Meeting? Make it Worth Everyone’s Time
Feb 2019
Poorly organized meetings are costly — to attendees’ time and a company’s bottom line. Here are the three crucial phases of a meeting that organizers and attendees can manage to boost productivity.
7 Keys to Making Smart Deals in Today’s Pharma and Biotech Industries
Feb 2019
Personal insights from pharma and biotech executives on unlocking value, protecting IP, and growing business in a climate of M&As.
A Window of Opportunity Opens for Corporations in Latin America to Speak Up
Aug 2018
Major elections offer a unique moment in time to start advocating for the freedom to operate.
Is Your Business in Need of a Front-End Alignment?
Jul 2018
Five ways to coordinate your customer-centric teams for greater efficiency and improved outcomes.
Getting a Grip on the Push and Pull of Change Communications
Jul 2018
Identifying the true influencers in your organization and activating them is key to making sustainable changes.
Healthcare Heating Up: Investors Bullish on Deals in 2018
Feb 2018
The new corporate tax rate and other trends are sparking fresh interest in the healthcare market.
Wargaming for M&A Integration Leaders
Jan 2018
How finance leaders can apply muscle to improve profitability and decision making within their organizations.
Understanding Profitable Sales Growth Gets a Little Easier with Price/Volume/Mix Analysis
Dec 2017
A simpler solution for analyzing how to grow revenue and profitability and the importance of product mix.
The Opioid Epidemic and the Private Sector: Challenges and Solutions
Oct 2017
What will it take to counter the nation’s fastest-growing public health threat? This timely Q&A with a leading drug treatment expert reveals best practices to act on right away.
A New Decade Dawns Bright for Multigenerational Estate Planning
Sep 2017
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With the economy recovered, privately-held companies and family firms with significant holdings should consider taking advantage of historic low interest rates now before the window of opportunity closes.
If You Don’t Want to Blow Up Your Healthcare Deal...
Sep 2017
You’re deep into a healthcare acquisition when you suddenly discover their revenue looks off. Way off. Now what do you do?
Is Your Company Prepared for a Pandemic?
Jul 2017
It’s easy to dismiss a potential health pandemic as a major risk to your company’s bottom line, not to mention the lives of your employees. Big mistake.
Automotive Aftermarket: Disrupting the Future
Jun 2017
Technology and third-party services offer new and profitable revenue streams for the industry. But success depends on agility, innovation—and especially — collaborative strategies.
5 Steps for Weathering a Media Storm During a Corporate Crisis
Jun 2017
With the public wielding so much social media power, CEOs must be strategic — and consistent — in their response to a corporate crisis. Here’s how to do it.
Digging Out of Trouble in a Cross-Border Deal?
May 2017
How an Australian mining company’s swift action to resolve a financial crisis at its Latin American subsidiary saved the local business — and pleased investors.
Re-imagining Employer Healthcare: Transforming Benefits into a Competitive Advantage
May 2017
How “Self-funding” employer healthcare plans turn benefits into a competitive advantage for companies.
Get Well Soon, Healthcare Providers
Apr 2017
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A wave of bankruptcies among stand-alone healthcare providers seems just around the corner. Here’s what distressed firms can do right now to get healthy.
Trump’s First 100 Days: What's "The Deal?"
Apr 2017
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How understanding the art of the deal can help you predict, prepare and succeed when Trump turns his attention to your policy priorities.
Prescription for a Successful Healthcare Rollup
Mar 2017
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Private equity investors are buying up physician practices and other fragmented segments of the healthcare market and rolling them into single entities ripe for sale. Here’s what buyers and sellers need to know.
The Rise of the Transformation Officer
Aug 2017
Corporations across the planet are increasingly turning to a Transformation Officer to preserve and promote business value in times of trouble.
Roadmap to the Winners and Losers in the Auto Industry Under Trump
Mar 2017
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From NAFTA to EPA regulations to tax reform, the wide variety of policy reforms raised by President Trump may have significant impact on the global auto industry across all sectors.
4 Things Japan Needs to Do to Improve its Business Climate
Apr 2017
Japan’s recent corporate governance reforms, intended to help stimulate business, might need some reform themselves.
To Do List for a New CEO
Apr 2017
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An FTI Consulting survey on CEO transitions reveals the key strategic milestones to success for an incoming C-Suite leader at the top.
The Six Ground Rules for Successfully Navigating Any Corporate Crisis
Mar 2017
No matter the size or scope, expected or unexpected, managers can apply the same principles across the board when planning for, and dealing with, a crisis scenario.
Global Survey: Politics as Unusual for Institutional Investors
Mar 2017
An FTI Consulting survey of institutional investors shows concern about political disruption on the ability of companies they invest in to manage crises.
Survey of 500 Senior Executives Reveals the Corporate Crises Concerns Keeping Them Up at Night
Mar 2017
Results from The Economist Intelligence Unit’s global survey on corporate crises in 2016 sponsored by FTI shows risks looming larger in coming years.
Wait and See: Investors Yearning to Break Out on Healthcare Deals in 2017
Feb 2017
As evidenced at the 2017 JP Morgan Healthcare Conference, a number of uncertainties in the healthcare market are keeping investment dollars tight and point toward a major correction.
Reorganize Now or Liquidate Later?
Jan 2017
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Why are so many chapter 11 retailers squeezed into liquidation?
Whose Mandate is it Anyway?
Jan 2017
What do Americans expect in the first 100 days of a Donald Trump administration? An FTI survey of 2016 voters provides insightful, if not surprising, results.
Getting Corporate Communications Up to Speed in the Snapchat Era
Feb 2017
More and more companies are utilizing the vast array of social media networks to get their messages out to the public. So why is Corporate Communications so skittish about hopping on the bandwagon?
Preparing for Takeoff: What TV Ad Sellers Can Learn from the Airline Industry
Jan 2017
The airlines have developed a sophisticated approach for maximizing the value of ticket pricing. The same approach can work for a TV ad industry combatting falling ad rates and viewership. Here’s how it’s done.
10 Moves Your Company Should Make Now to Ward Off Shareholder Activists
Nov 2016
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The term “shareholder activism” evokes the image of a white knight. But in the 1980s, activists were called “corporate raiders,” a term that evokes a much different image. As the perception of activists has changed over the years, so has the means for dealing with them.
China M&As Eye Western Tech: Tense Times Follow
Nov 2016
Chinese companies are trying to scoop up Western tech companies in M&A mega deals, with big rewards for all. But suspicions on both sides continue to scuttle some of the deals. Here’s why.
Memo to a CEO Considering Social Activism
Nov 2016
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Today’s public expects CEOs to take a stand on national policy issues. In this open letter, FTI’s CEO of Strategic Communications offers expert advice to a CEO preparing to speak out for the first time.
Five Key Takeaways from a Banner Year in Proxy Fights
Nov 2016
Driven by a recent history of success, the number of winning proxy fights in 2016 again topped the 50% mark.
How to Get the Best Bounce for Your Buck When Starting Up a Business in Asia
Oct 2016
When Senior Managing Director Michael McCreadie wanted to open a trampoline fitness center in Asia he discovered all sorts of cultural roadblocks. It took a ton of patience and a sense of humor to get the job done. Here are his hard-won lessons.
Retail Executives Go on a Shopping Spree for Solutions
Oct 2016
A bespoke playbook for success in the retail industry? Our exclusive FTI survey of 100 C-Suite retail executives reveals their individual concerns and strategies for battling back in a troubled industry.
Online, Offline or Both, Shoppers Call the Shots 24/7
Oct 2016
No matter what you call the new kind of shopping—e-tailing, omnichannel, unified retail, O2O—consumers hold the power and are bending retail to their will. Adapting to that new reality is key to surviving and thriving. Here’s what to know.
Keeping the Peace in the Cloud
Aug 2016
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When a software provider switches to a cloud-based Software as a Service (SaaS) model, turf battles can boil over among internal teams. Here’s what managers can do to cut them off and maintain profitability.
Before the Whistle Blows: Creating a Speak-up Culture at Work
Aug 2016
Creating an environment in which employees feel empowered to speak up when they suspect wrongdoing starts at the top. It involves clear communications and creative thinking.
Culture is King: Five Steps Managers Must Take to Drive Lasting Change within the Banking Industry
May 2016
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Financial services professionals are swamped by regulation after regulation in the effort to avoid the next big scandal. But good compliance processes can only take you so far in the highly scrutinized banking sector. A focus on corporate culture is the secret sauce to creating real change. How can you alter a company from the inside out?
From Change Weary to Change Ready
Mar 2016
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The anxious tenor of recent conversations among the leaders and staff at a large, global technology company is not unusual.
Biotech and Big Pharma: Keys to a Successful M&A
Jan 2016
Despite the recent (and largely negative) press around high drug prices, concerns about the possibility of a biotech bubble that could one day (soon?) burst and the autumn 2015 selloff in the health sector that some called the worst in the past four years ...
Britain & India: Old and Future Friends
Nov 2015
Following his landslide victory in May 2014, newly elected Indian Prime Minister Narendra Modi visited the United States the following September. He packed New York City’s Madison Square Garden.
The Adoption Curve: How Professors Learn About Change
May 2015
The study of why and how people adopt new ways of doing things goes back decades. Innovation and marketing experts like Everett M. Rogers and Geoffrey A. Moore made "early adopters" and "laggards" familiar terms to describe those who do or do not embrace the new.
Geomarket Risk Management
Apr 2015
For many large corporations, forays into foreign markets have delivered mixed results. Gains in developing economies have been subpar even in periods of remarkable growth. Today, even those returns increasingly are threatened by heightened geopolitical risk, protective nationalistic economies and constrained capital markets.
Negotiating Strategies for Women on Their Way to the Top
Apr 2015
Carol Frohlinger is the founder of Negotiating Women, a consulting firm dedicated to educating women on how to rise to leadership positions and to advising organizations that wish to recruit, retain and advance talented women
Getting Smarter About Corporate Intelligence
Mar 2015
In the public imagination, corporate intelligence gathering occupies a shadowy realm where business detectives use any method they can to dig up critical information. These methods, people believe, include honey traps, wiretapping phones and hacking into computer networks — whatever it takes to ferret out the secrets the detective’s client can use to gain a competitive advantage.
How Big Data and Analytics Are Disrupting the Financial Sector
Jan 2015
Executives at a European financial services firm had a clear vision. The company would create a data analytics application for all the markets it served. The company would collect data...
Investor Activism: IR’s New Rules of Engagement
Nov 2014
The shareholder activism landscape has changed dramatically over the last few years. Activist hedge funds today manage roughly $100 billion, almost three times as much as they managed just five years ago.
Internal Investigations: Revealing The Core Of Corruption
Nov 2014
An internal investigation of fraud, bribery and other types of malfeasance often is difficult to conduct and can be disruptive to business operations.
Killing the Rate Card
Oct 2014
FTI Consulting is frequently called in by companies to help improve revenues and profits. In the media and entertainment industry, boosting revenues typically involves enhancing ad sales performance.
Allstate Gives Voice to Middle Class Economic Concerns
Oct 2014
In 2009, Allstate, the United States’ largest publicly held personal lines insurer, saw that the confidence of America’s middle class – its core customer base – in its government and economic institutions was eroding.
Game Of Shadows
Oct 2014
Public relations (PR) has an evil twin: dark public relations (DPR), sometimes also referred to as black PR. It involves the unethical damaging of a client’s reputation or corporate identity; that is, it’s about getting the bad word out — and creating that bad word out of lies and falsehoods if need be.
Drilling For A Social Media Strategy
Sep 2014
Long disparaged as a forum for sharing silly videos and endless opining, social media channels like Twitter and Facebook are becoming increasingly important to energy company bottom lines.
True Grit: What Every Woman Needs to Succeed
Sep 2014
Michele Coleman Mayes speaks with FTI Consulting Managing Director Dawn Hall and Senior Director Dana Hayes about confidence, self-doubt, mentoring, career trajectories and the challenges women face when reaching for the corporate brass ring.
Managing Cyber Risk: Job #1 for Directors and General Counsel
Jul 2014
The results of the FTI Consulting 2014 Law in the Boardroom Study, conducted with NYSE Governance Services, publisher of Corporate Board Member magazine.
When Is a Payment a Bribe?
Mar 2014
A recent panel hosted by Corporate Board Member and FTI Consulting took a deep dive beneath the turbulent seas of global regulatory compliance and asked what a good compliance program really looks like for businesses, large and small, operating in a variety of jurisdictions.
INSIDE THE BUSIEST PATENT COURT IN AMERICA
Feb 2014
More than 1,700 patent infringement cases were filed in the Eastern District of Texas in 2013. That’s more than in any other district in the United States.
Social Media Power Users and Why They Matter
Jan 2014
Although social media has become a pervasive means of communication, businesses struggle to tie their social media efforts to demonstrable business results.
BANKS IN THE CROSSHAIRS
Jan 2014
It’s monumentally difficult for banks to ensure that they’re not being used by money launderers, terrorists, and other assorted bad guys. But governments increasingly are asking them to do just that, and punishing them severely when they fail. How can banks track customers and regulate transactions more effectively and cost-efficiently?
Is “Business Ethics” an Oxymoron?
Feb 2014
Scandals. Fines. Show trials. These days, just doing business can appear almost criminal. While government-imposed regulation can soothe the public’s ire, it can also create burdensome costs and competitive disadvantages. To survive, businesses must perform reputational due diligence and create self-policing organizational cultures.
The Affordable Care Act and Beyond: Winners and Losers in the New Era of Healthcare
Jan 2014
Bruised, bloodied but still standing, the Affordable Care Act (ACA) is moving forward, bringing the most sweeping changes to the American healthcare system since the establishment of Medicare and Medicaid in 1965.
When Your Taxes Are Everybody's Business
Nov 2013
For a long time, when enterprises thought of taxes, it primarily was in terms of determining, paying and limiting them. Questioned about tax policies, the typical corporate response has been to say that the organization is complying with the law and is fulfilling its responsibilities to its shareholders.
Not Your Father's Proxy Fight
Nov 2013
In the energy and industrial sectors, activist funds are having more success re-making boards and influencing corporate strategies than ever before. Size is no defense; performance is no defense. The only real defense is a response plan that assumes your company eventually will become a target.
Angels in the Analytics
Nov 2013
Boston Medical Center was the city’s largest safety-net provider. But with healthcare insurance reform, state funding dried up, and hospital revenue was in free-fall. Here’s how it turned a 2010 operating loss of $34 million into a $2.5 million gain in two years by deploying advanced analytics to inform decision-making at all levels.
Ye Olde Supermarket
Oct 2013
There are new combatants entering the already crowded food retailing market every day, and conventional supermarkets of yore keep taking it on the chin. Can the traditional supermarkets of our youths ever again be what they once were to shoppers? It’s not going to be easy.
Blueprint for Innovation
Oct 2013
Our survey of 500 London-based firms reveals both the current barriers to innovation and the future keys for creating a sustainable innovative culture.
Population Health Management to the Rescue
Oct 2013
Late last year, a large U.S. regional health plan faced one of its toughest challenges in decades.
Rx for Transformation
Sep 2013
Strategies and tactics to succeed in the turbulent U.S. healthcare market
Empower Your IRO
Sep 2013
The risk of losing touch with investors increases with business and market complexity. In this environment, the role of investor relations (IR) needs to be strategic.
The Big Steal
Sep 2013
In a recent White House speech, U.S. Attorney General Eric Holder quoted a security professional who quipped that "there are only two categories of companies affected by trade secret theft: those that know they’ve been compromised, and those that don’t."
In Any Event
Sep 2013
The hurricane is not the risk. The risk is that the hurricane will disrupt your business. There’s not much you can do about the hurricane; there’s a lot you can do to make sure your business can recover.
A New War Plan for Defense Contractors
Aug 2013
With the Iraq war over and the Afghanistan conflict in its final stages, relentless pressure on government spending is creating a very different terrain for defense contractors selling to the U.S. military. If they expect to thrive in the “new normal,” contractors need to assess their situations and develop different competitive approaches and defenses.
Nowhere to Hide
Jul 2013
With the U.S. government cracking down on Medicare fraud, self-screening offers a smart way for healthcare providers to assess and reduce their risks.
Stronger Economy Brings New Worries: Managing Legal Risks in 2013
Jul 2013
The results of the FTI Consulting 2013 Law and the Boardroom Study, conducted with Corporate Board Member magazine.
Overcoming Foreign Direct Investment’s Political Hurdles
Jul 2013
In 2012, the Canadian government approved a controversial merger and acquisition deal that many expected legislators would reject.
Better Healthcare Through Clinical Integration
Jun 2013
A Discussion with Singing River Health System Facilitated by Phil Polakoff, M.D., FTI Consulting Chief Medical Executive
Start Me Up
Apr 2013
Challenges to the U.S. patent system, judicial activism, and the need for litigation reform — A discussion with Chief Judge Rader of the United States Court of Appeals for the Federal Circuit.
Corporate Anonymity
Apr 2013
Who really owns that business? The pros and cons of concealed company ownership.
The Legal Risks That Keep Directors and General Counsels Awake
Mar 2013
Find out what board members are concerned about when it comes to handling cyber risk, FCPA compliance, executive compensation and more. View highlights from the FTI Consulting/Corporate Board Member Magazine study.
A Communications Strategy for Volatile Times
Nov 2012
In today’s uncertain environment, companies need a sound understanding of what their stakeholders think.
Rulebooks For A Changing World
Mar 2011
New thought leadership offerings propose solutions to some of today’s vexing issues.
Leaders Must Narrow the Employee Engagement Gap
Oct 2009
Companies are falling short in informing employees about how they are overcoming the challenges thrown up by the global downturn. New research commissioned by FD demonstrates that strong direction, a clear plan of action and straight talking will keep work forces on your side.
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About the FTI Journal
FTI Journal offers deep and engaging insights to contextualize the issues that matter. With a global lens, the publication explores topics that will impact the risks your business faces and its reputation. It’s the go-to source for the actionable advice you need to solve complex problems.
