Communications & Reputation

5 Ways Your Company Can Stay on Top of Its Search Results

Dec 2017

5 Ways Your Company Can Stay on Top of Its Search Results

SEO, Meta Descriptions, Algorithms – here’s what you need to know to effectively manage your company’s online reputation.

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Rise of the Antagonist

Nov 2017

Rise of the Antagonist

Many of the audiences that companies are dealing with are not new, but their means and sophistication of communication are becoming increasingly aggressive in tone and tactic.

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The Millennials Have Arrived in Congress — You Won't Recognize America in Five Years

Nov 2017

The Millennials Have Arrived in Congress — You Won't Recognize America in Five Years

It’s only a matter of time before the largest generation in America disrupts Washington.

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6 Tips for Effectively Managing M&A Communications

Nov 2017

6 Tips for Effectively Managing M&A Communications

Effective communications are key during a merger or acquisition. Here’s how to keep the lines clear.

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The Modern Slavery Act Arrives Down Under

Dec 2017

The Modern Slavery Act Arrives Down Under

Australia is set to become the latest government in the world to adopt a Modern Slavery Act. What it means for your business

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Making a Splash with Financial Reporting on Social Media

Aug 2017

Making a Splash with Financial Reporting on Social Media

Some companies only make ripples on social media when they report their financial earnings. Others get stakeholders talking — and tweeting. What do they know that others don’t?

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Why Hedge Funds Should Steer Clear of Mount Olympus

Jul 2017

Why Hedge Funds Should Steer Clear of Mount Olympus

Why are some hedge funds named for Greek gods? Because doing so attracts investors. But not every god is worth honoring.

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5 Steps for Weathering a Media Storm During a Corporate Crisis

Jun 2017

5 Steps for Weathering a Media Storm During a Corporate Crisis

With the public wielding so much social media power, CEOs must be strategic — and consistent — in their response to a corporate crisis. Here’s how to do it.

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Trump’s First 100 Days: What's "The Deal?"

Apr 2017

Trump’s First 100 Days: What's

How understanding the art of the deal can help you predict, prepare and succeed when Trump turns his attention to your policy priorities.

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The Six Ground Rules for Successfully Navigating Any Corporate Crisis

Mar 2017

The Six Ground Rules for Successfully Navigating Any Corporate Crisis

No matter the size or scope, expected or unexpected, managers can apply the same principles across the board when planning for, and dealing with, a crisis scenario.

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Global Survey: Politics as Unusual for Institutional Investors

Mar 2017

Global Survey: Politics as Unusual for Institutional Investors

An FTI Consulting survey of institutional investors shows concern about political disruption on the ability of companies they invest in to manage crises.

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Survey of 500 Senior Executives Reveals the Corporate Crises Concerns Keeping Them Up at Night

Mar 2017

Survey of 500 Senior Executives Reveals the Corporate Crises Concerns Keeping Them Up at Night

Results from The Economist Intelligence Unit’s global survey on corporate crises in 2016 sponsored by FTI shows risks looming larger in coming years.

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Warning: Fake News Can Damage Your Company’s Reputation

Mar 2017

Warning: Fake News Can Damage Your Company’s Reputation

The democratization of information allows anyone to be a publisher of news — fake or otherwise. Here’s how businesses must communicate in this new age to protect themselves.

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Getting Corporate Communications Up to Speed in the Snapchat Era

Feb 2017

Getting Corporate Communications Up to Speed in the Snapchat Era

More and more companies are utilizing the vast array of social media networks to get their messages out to the public. So why is Corporate Communications so skittish about hopping on the bandwagon?

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Preparing for Takeoff: What TV Ad Sellers Can Learn from the Airline Industry

Jan 2017

Preparing for Takeoff: What TV Ad Sellers Can Learn from the Airline Industry

The airlines have developed a sophisticated approach for maximizing the value of ticket pricing. The same approach can work for a TV ad industry combatting falling ad rates and viewership. Here’s how it’s done.

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Memo to a CEO Considering Social Activism

Nov 2016

Memo to a CEO Considering Social Activism

Today’s public expects CEOs to take a stand on national policy issues. In this open letter, FTI’s CEO of Strategic Communications offers expert advice to a CEO preparing to speak out for the first time.

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Keeping the Peace in the Cloud

Aug 2016

Keeping the Peace in the Cloud

When a software provider switches to a cloud-based Software as a Service (SaaS) model, turf battles can boil over among internal teams. Here’s what managers can do to cut them off and maintain profitability.

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How to Master the Ancient Art of Business Etiquette in South Korea

Aug 2016

How to Master the Ancient Art of Business Etiquette in South Korea

Westerners hoping to do business in the world’s 11th largest economy need an insider’s knowledge of some very unique customs to succeed.

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Before the Whistle Blows: Creating a Speak-up Culture at Work

Aug 2016

Before the Whistle Blows: Creating a Speak-up Culture at Work

Creating an environment in which employees feel empowered to speak up when they suspect wrongdoing starts at the top. It involves clear communications and creative thinking.

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Five Things Keeping Retailers Up at Night

Jul 2016

Five Things Keeping Retailers Up at Night

An FTI survey of retail industry executives across the country reveals concerns about the future of shopping in America. Still, there’s room for optimism. What’s going on in the aisles?

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A New (and Better) Way to Read the Tea Leaves on Future Oil Prices

Jul 2016

A New (and Better) Way to Read the Tea Leaves on Future Oil Prices

U.S. rig counts have registered modest gains, and that has stirred up the tea leaves, with some analysts and investors seeing one thing, and some another, like people looking at a Rorschach blot.

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Customer Integration Risks in Insurance M&As

May 2016

Customer Integration Risks in Insurance M&As

Merging customer bases in an insurance M&A can bring great rewards. And great risks! Here’s what companies need to know.

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Social Media Analytics: The New Edge in Litigation

Apr 2016

Social Media Analytics: The New Edge in Litigation

The public's penchant for sharing connections and comments via social media is proving to be fertile ground in litigation support. Here's how social media analytics can unveil critical insights.

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Culture is King: Five Steps Managers Must Take to Drive Lasting Change within the Banking Industry

May 2016

Culture is King: Five Steps Managers Must Take to Drive Lasting Change within the Banking Industry

Financial services professionals are swamped by regulation after regulation in the effort to avoid the next big scandal. But good compliance processes can only take you so far in the highly scrutinized banking sector. A focus on corporate culture is the secret sauce to creating real change. How can you alter a company from the inside out?

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How to Invest in America’s Most Controversial New Industry without Losing Your Reputation

Apr 2016

How to Invest in America’s Most Controversial New Industry without Losing Your Reputation

When a pair of leading institutional investors set out to win a state license to open New York City’s first medical marijuana dispensary, they turned to an FTI Consultant with a unique background as a journalist covering the illegal drug trade. His advice? Differentiate your brand.

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From Change Weary to Change Ready

Mar 2016

From Change Weary to Change Ready

The anxious tenor of recent conversations among the leaders and staff at a large, global technology company is not unusual.

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Measuring the Future of Healthcare

Feb 2016

Measuring the Future of Healthcare

The need for healthcare transformation has been widely recognized for some time and was a driving force behind the 2010 Affordable Care Act ("ACA").

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Biotech and Big Pharma: Keys to a Successful M&A

Jan 2016

Biotech and Big Pharma: Keys to a Successful M&A

Despite the recent (and largely negative) press around high drug prices, concerns about the possibility of a biotech bubble that could one day (soon?) burst and the autumn 2015 selloff in the health sector that some called the worst in the past four years ...

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MEMO TO PHARMA: Don’t Get Complacent (DSCSA Deadlines Loom)

Nov 2015

MEMO TO PHARMA: Don’t Get Complacent (DSCSA Deadlines Loom)

According to the World Health Organization ("WHO"), from 1 percent to 10 percent of drugs sold around the world today are counterfeits, and about 50 percent of medicines purchased ...

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Geopolitical Risk: The Butterfly Effect and Black Swans

Nov 2015

Geopolitical Risk: The Butterfly Effect and Black Swans

Multinational corporations typically have processes and systems in place to evaluate and deal with risks around the globe.

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AS THE WORLD TURNS

Sep 2015

AS THE WORLD TURNS

A great many people suffered during the Great Recession of 2007-2009. Unemployment soared in both the United States and Europe. Millions lost large chunks of their savings. Who was to blame? In the court of public opinion, big, “financialized” business was placed in the dock.

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Loose Links in the Asian Supply Chain

Aug 2015

Loose Links in the Asian Supply Chain

A few years ago, an Oregon woman bought a $29.99 Halloween decoration kit at a local Kmart. As she opened the box, a handwritten note from a Chinese prison inmate fell out. Scribbled in broken English...

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The 2015 UK Elections: Why 100% of the Polls Were Wrong

Jul 2015

The 2015 UK Elections: Why 100% of the Polls Were Wrong

The general election of 2015 in the United Kingdom was held on May 7 to elect the country’s 56th Parliament. Voting took place in all 650 parliamentary constituencies, each electing one Member of Parliament to the House of Commons.

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The Adoption Curve: How Professors Learn About Change

May 2015

The Adoption Curve: How Professors Learn About Change

The study of why and how people adopt new ways of doing things goes back decades. Innovation and marketing experts like Everett M. Rogers and Geoffrey A. Moore made "early adopters" and "laggards" familiar terms to describe those who do or do not embrace the new.

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Countering the Growing Threat of Cyber Blackmail

May 2015

Countering the Growing Threat of Cyber Blackmail

Extortion and blackmail have been around for centuries. Until recently, obtaining the hidden notes, secret plans and embarrassing photographs that were used to extract money from victims...

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FTI Consulting Risk Research Project

Jul 2015

FTI Consulting Risk Research Project

For decades, large North American- and European-based companies have made significant investments in emerging markets, and foreign direct investment (“FDI”) inflows lately have increased in developed, developing and transitional economies.

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The ACA and Big Pharma After the 2014 Mid-Term Elections

Jan 2015

The ACA and Big Pharma After the 2014 Mid-Term Elections

Shortly after the Republican sweep of the November mid-term elections, FTI Consulting’s Strategic Communications segment held a panel to discuss the election’s...

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Investor Activism: IR’s New Rules of Engagement

Nov 2014

Investor Activism: IR’s New Rules of Engagement

The shareholder activism landscape has changed dramatically over the last few years. Activist hedge funds today manage roughly $100 billion, almost three times as much as they managed just five years ago.

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Internal Investigations: Revealing The Core Of Corruption

Nov 2014

Internal Investigations: Revealing The Core Of Corruption

An internal investigation of fraud, bribery and other types of malfeasance often is difficult to conduct and can be disruptive to business operations.

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Killing the Rate Card

Oct 2014

Killing the Rate Card

FTI Consulting is frequently called in by companies to help improve revenues and profits. In the media and entertainment industry, boosting revenues typically involves enhancing ad sales performance.

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Allstate Gives Voice to Middle Class Economic Concerns

Oct 2014

Allstate Gives Voice to Middle Class Economic Concerns

In 2009, Allstate, the United States’ largest publicly held personal lines insurer, saw that the confidence of America’s middle class – its core customer base – in its government and economic institutions was eroding.

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Game Of Shadows

Oct 2014

Game Of Shadows

Public relations (PR) has an evil twin: dark public relations (DPR), sometimes also referred to as black PR. It involves the unethical damaging of a client’s reputation or corporate identity; that is, it’s about getting the bad word out — and creating that bad word out of lies and falsehoods if need be.

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Drilling For A Social Media Strategy

Sep 2014

Drilling For A Social Media Strategy

Long disparaged as a forum for sharing silly videos and endless opining, social media channels like Twitter and Facebook are becoming increasingly important to energy company bottom lines.

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The Politics of Business

Aug 2014

The Politics of Business

After decades of scandals—from Enron to the 2008 financial crisis— corporations have found themselves squarely in the political limelight. Business strategies, actions and behaviors are increasingly subject to oversight and regulatory scrutiny.

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How to Counter the Counterfeiters

Aug 2014

How to Counter the Counterfeiters

Despite significant government efforts, China remains the world’s primary source of counterfeit goods.

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In Case of Emergency, Open Browser

Jul 2014

In Case of Emergency, Open Browser

In 2010, the state of Nevada determined that its emergency preparedness for schools was struggling to comply with mandates and directives from the U.S. Department of Homeland Security, Presidential Decision Directives and the U.S. Department of Education.

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Case Study: Traveling the Hard Road to an Iraqi IPO

Jun 2014

Case Study: Traveling the Hard Road to an Iraqi IPO

Asiacell Communications, the second-largest telecommunications company in Iraq, last year brought a $1.24 billion offering to the Iraq Stock Exchange (ISX) — the first major public share offering since the fall of Saddam Hussein.

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When Is a Payment a Bribe?

Mar 2014

When Is a Payment a Bribe?

A recent panel hosted by Corporate Board Member and FTI Consulting took a deep dive beneath the turbulent seas of global regulatory compliance and asked what a good compliance program really looks like for businesses, large and small, operating in a variety of jurisdictions.

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Social Media Power Users and Why They Matter

Jan 2014

Social Media Power Users and Why They Matter

Although social media has become a pervasive means of communication, businesses struggle to tie their social media efforts to demonstrable business results.

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Is “Business Ethics” an Oxymoron?

Feb 2014

Is “Business Ethics” an Oxymoron?

Scandals. Fines. Show trials. These days, just doing business can appear almost criminal. While government-imposed regulation can soothe the public’s ire, it can also create burdensome costs and competitive disadvantages. To survive, businesses must perform reputational due diligence and create self-policing organizational cultures.

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When Your Taxes Are Everybody's Business

Nov 2013

When Your Taxes Are Everybody's Business

For a long time, when enterprises thought of taxes, it primarily was in terms of determining, paying and limiting them. Questioned about tax policies, the typical corporate response has been to say that the organization is complying with the law and is fulfilling its responsibilities to its shareholders.

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Not Your Father's Proxy Fight

Nov 2013

Not Your Father's Proxy Fight

In the energy and industrial sectors, activist funds are having more success re-making boards and influencing corporate strategies than ever before. Size is no defense; performance is no defense. The only real defense is a response plan that assumes your company eventually will become a target.

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Calling Dr. Data

Nov 2013

Calling Dr. Data

Many hospitals and physician groups in the United States are confronting new forms of reimbursement that seek to curb the upward spiral of healthcare costs. These forms of reimbursement are putting revenues at risk.

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Empower Your IRO

Sep 2013

Empower Your IRO

The risk of losing touch with investors increases with business and market complexity. In this environment, the role of investor relations (IR) needs to be strategic.

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In Any Event

Sep 2013

In Any Event

The hurricane is not the risk. The risk is that the hurricane will disrupt your business. There’s not much you can do about the hurricane; there’s a lot you can do to make sure your business can recover.

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Stronger Economy Brings New Worries: Managing Legal Risks in 2013

Jul 2013

Stronger Economy Brings New Worries: Managing Legal Risks in 2013

The results of the FTI Consulting 2013 Law and the Boardroom Study, conducted with Corporate Board Member magazine.

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Overcoming Foreign Direct Investment’s Political Hurdles

Jul 2013

Overcoming Foreign Direct Investment’s Political Hurdles

In 2012, the Canadian government approved a controversial merger and acquisition deal that many expected legislators would reject.

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2013 Life Sciences Investor Survey

Jun 2013

2013 Life Sciences Investor Survey

The FTI Consulting third annual Life Sciences Investor Survey, a study conducted by the Strategic Communication practice, assessed U.S. and European investors’ outlook on the investment climate in life sciences and, specifically, their expectations for the sector with regard to transactions, drug development pipelines, subsector performance and geographic growth prospects.

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Social vs. Traditional Media

Apr 2013

Social vs. Traditional Media

There’s no argument that sophistication in social media marketing is on the rise and creates unprecedented opportunities to connect with customers and constituencies.

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A Communications Strategy for Volatile Times

Nov 2012

A Communications Strategy for Volatile Times

In today’s uncertain environment, companies need a sound understanding of what their stakeholders think.

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Expanding Through Exports

Apr 2012

Expanding Through Exports

U.S. Trade Representative Ron Kirk talks about the importance of the multilateral Trans-Pacific Partnership, explains how global trade can help Main Street prosper and gives a progress report on the five-year plan to double U.S. exports.

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The CEO As Statesman

Apr 2012

The CEO As Statesman

To keep investors happy and protect their own interests, companies and CEOs will need to play a more active role in policy and regulatory debates.

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CEO Transitions

Dec 2011

CEO Transitions

Leadership change affects a company’s enterprise value. Whether that’s positive or negative depends largely on measures taken by boards and CEOs in the months leading up to — and following — the change.

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The Diversity Advantage

Dec 2011

The Diversity Advantage

How regulation and competition are bringing more women into the boardroom

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New Investor Power

Dec 2011

New Investor Power

Companies waiting until proxy season to engage investor issues may find themselves scrambling to address concerns that have been festering for months.

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Time For Change

Sep 2011

Time For Change

Improving value in the United Kingdom’s National Health Service is an economic necessity, and while the government’s unpopular plan may have been watered down, it may yet serve as a model of what other cash-strapped health systems must do. And where private providers can help, they will be in demand.

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What's In The Pipeline?

Sep 2011

What's In The Pipeline?

Facing negative publicity and investor wariness, pharmaceutical companies need to communicate how investments in R&D will deliver meaningful future growth.

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Working Well

Sep 2011

Working Well

Helping employees kick unhealthy habits and prevent disease has benefits for companies too, and businesses around the world are stepping up their efforts.

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A Hard Look At Costs

Sep 2011

A Hard Look At Costs

As care costs rise, so does the gap between those who can and cannot afford treatment. Key industry players must come onboard to drive down fees and increase healthcare accessibility.

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Ready. Aim...

Mar 2011

Ready. Aim...

After three years of hunkering down, deferring unnecessary investment and cutting costs, companies around the world are sitting on record levels of cash to spend as the global economy strengthens.

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Private Equity's New Rules

Nov 2010

Private Equity's New Rules

In a recent roundtable, five experts discussed whether new U.S. and European regulations hamper funds and investors — and whether there could be hidden benefits.

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Building a Better Public Image

Nov 2010

As new regulations and competitive necessity draw private equity firms into the public arena, ignoring reputational issues may no longer be an option.

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Communicating Executive Compensation

Apr 2010

Communicating Executive Compensation

Each year during proxy season, certain company executives and directors wince in anticipation of publicly disclosing executive compensation. For the majority of workers, pay and benefits are a private matter between them and their employers, but financial regulators require full disclosure of the compensation of key leaders.

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The FTI Global Pulse: Monitoring Changing Economic Expectations

Apr 2010

Against a fragile economic backdrop, few are able to agree on what lies ahead. Will the global economy continue its climb out of recession? Or will the world double-dip into more financial woes? New global research from FTI, based on forward-looking global estimates, sheds light on regional economic performance around the world and provides insight into the possible shape of the global recovery.

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Don’t Run Before You Can Talk

Oct 2009

Don’t Run Before You Can Talk

Realizing that you have a problem and need specialist turnaround help is the first step in seeking to re-establish your business. However, don’t overlook the impact that communications can have, both positively and negatively, on that process.

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When Dealing With Debt, Confidence Is King

Oct 2009

When Dealing With Debt, Confidence Is King

Credit rationing means there is, and will continue to be, a race to access funds. While market confidence remains fragile, a company’s ability to communicate how it is addressing the threats and opportunities created by the current climate has never been more important.

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Leaders Must Narrow the Employee Engagement Gap

Oct 2009

Companies are falling short in informing employees about how they are overcoming the challenges thrown up by the global downturn. New research commissioned by FD demonstrates that strong direction, a clear plan of action and straight talking will keep work forces on your side.

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About the FTI Journal

FTI Journal offers deep and engaging insights to contextualize the issues that matter. With a global lens, the publication explores topics that will impact the risks your business faces and its reputation. It’s the go-to source for the actionable advice you need to solve complex problems.

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